Communication for individuals and organisations

Your course will include 6, 11 or 16 one-hour sessions depending on what floats your boat. Each course is fully bespoke, tailored around your goals and needs. You’ll also receive an amazing manual that can be used alongside your sessions and to practise at home! You will have the full support of your coach and the LSW Head Office team during your course, as well as an online portal where you can manage your sessions.

Which course you choose is dependent on your goals. All of our courses can be personalised, making sure we get you to your ultimate communication end goal. For instance, if you are looking to develop your effectiveness as a communicator in English and feel that your accented English may be holding you back, we can mix our Effective Communication and Accent Softening courses for you. After your Taster Session you will discuss what elements of our courses are best suited to your needs with your coach, who will then send you a course outline proposal. If you’re not yet sure what you would like to focus on – we know it can be confusing and hard to decide at first – then just select the “Not Sure” option when booking a Taster Session and our coaches can help you make that decision.

We have a unique trademarked method, the Serlin Method™, which is based on a foundation of psychology, neuroscience, performance & coaching – a well concocted mix if we don’t say so ourselves! We teach proven communication tools that seem simple to learn and yet have powerful effects. We’ve seen the results over the past 12 years and they are truly astounding. Our deeply empathetic 1:1 coaching is entirely bespoke and results-focused, built around your personal goals, budget and availability, and designed to help you reach your highest potential as an authentic and kind communicator. Our talented coaches are handpicked for their skill, experience, warmth and empathy. They bring our touch of magic and are truly committed to delivering excellence and value within a kind and understanding environment. You have the flexibility to book sessions at your own convenience, with a coach of your choosing. All our courses start with a 1-hour Taster Session, giving you the chance to meet the coach and make sure they’re a good fit for your communication goals. Within this hour you’ll learn powerful techniques from our method – we like to get right to it and throw you right in.

The Serlin Method™ looks at what we do when we are communicating at our best, physically, verbally and tonally – encouraging you to always put your best self forward. When supporting you to go to the next level in your communication, we work in three areas – how you speak, what you say and what your body says. It is simple, accessible and stimulating; we absolutely mean to toot our own horn with this method.

We offer both remote coaching sessions, through Zoom, and face-to-face sessions in our central London offices (you can choose from 3 locations: Mayfair, Victoria and Bank). Some of our coaches offer regular weekly in person sessions (only in London at the moment) and all of our coaches offer regular sessions via Zoom. Face-to-face sessions are limited so we do recommend that you book in advance so you don’t miss out – they’re well worth the wait though!

Our 1:1 courses can be completely bespoke and tailored to you. The Taster Session is a chance for your coach to identify your specific communication goals, and the challenges that are holding you back from being a confident and authentic communicator. So whether your accent is leaving you feeling misunderstood during everyday conversations, you come across as monotone and uninspiring when presenting virtually or you want to gain confidence and speak up in meetings (we understand this can be scary), we can help. Most people notice an immediate difference after just the initial Taster Session, so imagine the transformation at the end of 15 hours!